Privacy Policy

Privacy Policy

Action Against Hunger has created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our website. The following discloses our information gathering and dissemination practices for the Action Against Hunger  Canada website located at the URL

In order to fully understand your rights we encourage you to read this Privacy Policy. Action Against Hunger Canada reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our website. Any such change will be effective immediately upon posting.

Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:

    • What personally identifiable information of yours is collected through the site;
  • Who collects such information;
  • How such information is used;
  • With whom your information may be shared;
  • What choices you have regarding collection, use and distribution of your information;
  • What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and,
  • How you can correct any inaccuracies in your information.
  • Questions regarding this statement should be directed to Action Against Hunger | ACF Canada by using the Contact Us form on our website. Please reference this Privacy Policy in your subject line.


What Information We Collect and How We Use That Information

Action Against Hunger Canada collects non-personally identifiable information via your IP address, most-recently visited URL, or your computer settings. Our registration forms require users to give us contact information that may include name, e-mail address, format preference (HTML vs. text), address, interests, and similar information. We may also ask for certain non-personally identifiable demographic information such as your age, household income, interests, etc., but we do not request or store sensitive information from our visitors such as credit card or social security numbers.

Action Against Hunger Canada respects your privacy and has instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. We may use this information to deliver to you information about our organization, as well as for trend analysis, pattern detection, site administration, or simply to contact you when necessary. Non-personal demographic and profile data is used to customize your experience at our website, showing you content we think you might be interested in. By visiting this website you agree that no information you submit to the site shall contain libelous or otherwise unlawful, abusive or obscene material. You are solely responsible for the content of any information you provide to Action Against Hunger Canada.

Internet Protocol Address

We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies”

Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you prefer to not receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.


All information provided to Action Against Hunger | ACF Canada is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of Action Against Hunger | ACF Canada. You will notice that the domain name (located in your website address bar) begins with “https” on these secure pages. Information on these pages is encrypted for your security. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.


If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and e-mail address. Action Against Hunger | ACF Canada will automatically send the friend a one-time e-mail inviting them to visit the site. Action Against Hunger Canada stores this information for the sole purpose of sending this one-time e-mail.

Email Updates

You will receive e-mail updates if you have expressed an interest in receiving news updates from Action Against Hunger | ACF Canada by registering on our website. We are committed to protecting your privacy, so your email address will never be sold, rented, or exchanged. You will be given the option to remove your name from our email list at the bottom of each email update.

Direct Mail

Action Against Hunger Canada sometimes exchanges its postal mailing list with select organizations whose activities might be of interest to our members. These list exchanges, which are a common practice among nonprofit organizations, are conducted solely for the purpose of enlisting new Action Against Hunger Canada supporters. Donors are provided the opportunity to opt out of this exchange annually and may choose to opt out any time by using the Contact Us form on our website or calling +1 (416) 644-1016

Other Websites

Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Action Against Hunger | ACF Canada has no responsibility. We encourage you to read the privacy policies on all such sites as their policies may be different than ours.

Disclosing Personally Identifiable Information

We will only disclose personally identifiable information to third parties when (i) sharing the information is a necessary operation of the site (i.e. to process credit card information); and (ii) we are required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Action Against Hunger | ACF Canada or the site; (b) protect and defend the rights or property of Action Against Hunger Canada, the site or the visitors to the site, and/or (c) act under exigent circumstances to protect the personal safety of visitors to the site or the public or (iii) in accordance to our Petition Policy.

Action Against Hunger Canada’s PRIVACY POLICY FOR PETITIONS

This Action Against Hunger Canada privacy statement for petitions is in addition to Action Against Hunger Canada’s general privacy policy.

Before signing a petition, you should know what information we will keep private and what information we will make public.

Action Against Hunger Canada believes that it is important for decision makers to know what Action Against Hunger Canada’s supporters think about the major development challenges facing children and their families.  A powerful way to influence those decision makers is to present them with the results of petitions and similar types of actions.

To be effective, it is important to show that there are real people behind these petitions.  For that reason, when you sign a petition, we treat your name and your country as public information which we can share with decision-makers.  We also share this information publicly on our website to encourage other like-minded people to show their support by signing the petition.  If you wish to remain anonymous, please do not sign the petition.

If you have checked the box to receive more information from us

If you have checked the box to receive more information from us about Action Against Hunger Canada’s work, including progress of the petition’s campaign, fundraising appeals and other ways you can support children, then Action Against Hunger Canada will use the information you have given us to contact you about subjects we think will be of interest to you.  We may do that directly or through one of our Action Against Hunger Canada partner organizations in your country.

If you have not checked the box to receive more information from us, then we will not share your information with any other person and will only contact you (if at all) for administrative purposes.

If you are under 13 years old

If you are under 13 years old, please do not give us your personal details and do not sign the petition.  Our petitions are not aimed at children under 13 and we do not knowingly solicit information of any kind from children under 13.

It is possible that by some error or fraud we receive information relating to children under 13. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our systems. If you want to notify us of our receipt of information by children under 13, please contact us.

Authorized Agents

We may share your information with selected agents or service providers, for example external contractors working to maintain our websites, for the sole purpose of helping us do our work. These partners will only act under our instruction and will not use your information for their own purposes.

If you no longer want us to contact you or hold your information

As explained above, when you sign a petition, we treat your name and country as public information.  That information cannot be removed from the petition.

However, if you would like us to remove your other personally identifiable information from our systems, or if you checked the box to receive more information from us, but have changed your mind and wish to unsubscribe, please contact us. Our policy is to retain a minimum amount of information about you after you unsubscribe solely to ensure that we have a record of your decision.


Action Against Hunger Canada’s websites use cookies and other user tracking tools to provide statistics that help us to give you the best experience of our sites and to display relevant promotion, communications, and appeals on other websites you may visit. However, by continuing to use our sites without changing settings, you are agreeing to our use of cookies and other user tracking tools.

More information about how we keep your information safe

You can find our more about how Action Against Hunger Canada keeps your information safe in Action Against Hunger Canada’s general privacy policy.


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Questions or Concerns? Contact Us

Action Against Hunger Canada
500-720 Bathurst St.
Toronto, ON, Canada  M5S 2R4
Phone: +1 (416) 644-1016