Frequently Asked Questions

I have a question about donating to Action Against Hunger or about my previous donations.

MONTHLY DONORS: If you have an existing Monthly Donation with Action Against Hunger, please contact us at info@actionagainsthunger.ca

MONETARY DONATIONS: Action Against Hunger accepts donations through a variety of methods and tools. If you have questions about what kinds of donations we accept or how to make your donation, visit our Ways to Give page.

RECEIPTS AND MORE: If you need a donation receipt or have another question about making a donation, please contact us at info@actionagainsthunger.ca.

FOOD AND PHYSICAL GOODS: We are not able to accept donations of food or other goods. The cost of storing, shipping, and distributing goods internationally is extremely high, requires a lot of time and complicated logistics. We strive to source all of our program supplies as locally as possible to reduce costs and to reserve more time and money for saving lives.

COMPANIES AND FOUNDATIONS: We accept donations from companies and organizations that want to have an impact on the fight against hunger. Check out our Partnership page for more information.

I would like to request a refund on a donation.

We can only issue a refund to the same card or account from which the donation was made. This includes all credit and debit card payments, PayPal, direct debit, and all other payment methods currently available at our website.

If you wish to request a refund, please email us at info@actionagainsthunger.ca

Or you can reach us by phone Monday – Friday from 9AM – 5PM EST.

Toll free: +1 (844) 644-1016

Once we receive this request, we will respond to you within three business days and process the refund as soon as possible. Please note that it may take 10-14 business days until a refund reaches your account.